Human Performance

Don’t Just Close the Tough Human Error Deviations…Solve Them.

March 31, 2021 || Harry Benson
As most of our industry now recognizes, “Human Error” is not a root cause of issues and deviations. CAI has developed and used a Human Error Decision Tree to help with RCA and CAPA related to human error.  The diagram below is an excerpt from this tool to show possible…

Human Error and How History Repeats Itself

March 18, 2021 || Jeff Hall
In an industry where the need for accuracy and compliance is essential, there is a category of error which still occurs at an astounding rate, affecting both cost and product availability.  In the case where the human is part of the process, there will always be a “human error” factor. …