Business Development Manager

Raleigh, North Carolina  /  VP/Officers/Directors/Managers  /  Full Time

Position Description:
CAI is looking for a high performing Business Development Manager and Guru of Client Relationships to drive strategic growth in the Southeast region.
Performance Objectives: 
-Develop and implement a strategic sales plan that expands the region’s customer base. Successful execution of your plan will lead to higher win rate on proposals and an increase in long term stable client sites.
-Foster long term relationships with industry decision makers and executives to earn “trusted partner” status with key stakeholders.
-Leverage “trusted partner” status with current and future clients to be viewed as a strategic partner.
-Promote CAI’s integrated services to help our client’s facility be ready for operation at a rate that outpaces overall company growth by 20%. 
-Expand the portfolio of new-technology companies (ATMP and the next generation technologies) we work with to accelerate CAI’s impact to patient needs by helping those companies quickly deliver new, efficacious treatments and cures to their patients.
Growth Opportunity: 
The successful candidate will have the opportunity to earn an Account Manager role serving 1 – 3 global accounts.  CAI Account Managers regularly interact with key decision makers of our largest and most strategic accounts, and serve as a primary liaison between those decision makers and our local operations teams around the globe.
Collaborate with each of our business area leaders, business development and operations team members, as well as others to achieve the following:
Business Development:
a.   Identify clients with capital budgets for pharmaceutical, biotech, and start-up projects, positioning CAI on bidders’ lists.
b.   Contacting potential clients to establish rapport and arrange meetings.
c.   Participate in key marketing strategies and business development
d.   Execute business development objectives in conjunction with the company business plan
e.   Managing organizational sales by developing a business plan that covers sales, revenue and expense controls
f.   Meeting planned sales goals
g.   Manage proposal responses to clients with support of operations, marketing, and sales operations
h.   Utilizing our CRM
i.   Increasing the value of current customers while attracting new ones
j.   Attending conferences, meetings, and industry events
k.   Volunteering where required in professional societies
a.   Planning and preparing client presentations
b.   Coordinating with marketing on lead generation
c.   Research organizations and individuals to find new opportunities using our research tools (LinkedIn Sales Navigator, Industry Reports)
d.   Planning and overseeing new marketing initiatives within your territory
e.   Supporting emerging markets by developing new relationships and improving sales
f.   Utilize and engage in CAI Social Media platforms
Relationship Management:
a.   Develop and maintain client relationships and accounts
b.   Escalating and resolving areas of concern as raised by clients
c.   Carrying out client satisfaction surveys and reviews. Managing relationships with clients, prospects, competitors, and CAI teams
About CAI
CAI is a 100% employee-owned company established in 1996 that has grown to more than 800 people worldwide. We provide commissioning, qualification, validation, start-up, project management and other consulting services associated with operational readiness to FDA regulated and other mission-critical industries.
Meeting a Higher Standard
Our approach is simple; we put the client’s interests first, we do not stop until it is right, and we will do whatever it takes to get there.
As owners of CAI, we are committed to living our Foundational Principles, both professionally and personally:
We act with integrity.
We serve each other.
We serve society.
We work for our future.
With employee ownership, one person’s success is everyone’s success; we work diligently to accomplish team goals. We place Team Before Self, demonstrate Respect for Others, and possess a Can-Do Attitude (our core values). That is how we have grown exponentially.
Our full-time positions offer competitive compensation and benefits which include up to 15% retirement contribution, 24 days PTO and 5 sick days per year, health insurance at extremely low cost to employee, financial support for both internal and external professional education as well as 70% long term disability paid for by the company.



(Varies by Country, Below is a General Overview)

  • 100% Employee Owned
  • 24 Days PTO/5 Sick days per year + Additional Holidays depending on Country
  • Medical / Dental / Vision (In accordance with each countries’ applicable regulations)
  • Professional Development (Approximately $5,000 paid career-related, continuing education)
  • ESOP/401k – 15% Company Contribution
  • Company Paid Long-Term Disability
  • Company Paid Life Insurance
  • Company Paid Parental Leave (In accordance with each countries’ applicable regulations)
  • Other Benefits Depending on Country