Business Development Manager (Western US)

Denver, Colorado  /  Mountain  /  Full Time

About CAI
CAI is a 100% employee-owned company established in 1996 that has grown to nearly 600 people worldwide. We provide commissioning, qualification, validation, start-up, project management and other consulting services associated with operational readiness to FDA regulated and other mission-critical industries.
Please check CAI out on Glassdoor to get a better perspective on our culture. We are extremely proud that our employee owners and others have given us so many 5-star ratings.
Meeting a Higher Standard
Our approach is simple; we put the client’s interests first, we do not stop until it is right, and we will do whatever it takes to get there.
As owners of CAI, we are committed to living our Foundational Principles, both professionally and personally:
We act with integrity
We serve each other
We serve society
We work for our future
With employee ownership, one person’s success is everyone’s success; we work diligently to accomplish team goals. We place Team Before Self, demonstrate Respect for Others, and possess a Can-Do Attitude (our core values). That is how we have grown exponentially.
Employment Benefits
Our full time positions offer competitive compensation and benefits which include: up to 15% retirement contribution, 24 days PTO and 5 sick days per year, health insurance at extremely low cost to employee, financial support for both internal and external professional education as well as 70% long term disability paid for by the company.
CAI CQV Engineers will be exposed to cutting edge technologies in the advanced medicine space. You will have an opportunity to work with recognized subject matter experts allowing YOU to be a key player in bringing lifesaving therapies to patients. As part of our company culture, we invest in YOUR future, and commit to hands on certifications as well as professional training. Our collaborative culture ensures that our employees benefit from our role as the leading commissioning / qualification firm in the world.
Requirements include 
Position Description:
CAI is searching for an ambitious and energetic Business Development Professional to help us expand CAI’s footprint along the northwestern and central mountain states. The goal of this position is to drive sustainable financial growth through increasing sales and forging strong relationships with clients.
You will represent CAI and will have the dedication to create and apply an effective sales strategy with our vertical market leaders, regional team leaders, and our marketing team.  This position reports directly to the regional General Managers for the Pacific Northwest and Mountain states.
A qualified candidate will have a full understanding of the current Biopharmaceutical climate within the western part of United States1.  This position entails setting strategic goals, meeting project deadlines, collaborating with internal team to develop knowledge of our services, developing proposals, organizing complex solutions to client challenges, technical writing skills, creative thinking, and a strong work ethic.  This position is expected to work under deadlines and handle varying workloads while working remotely.  Candidate should demonstrate the following skills at a minimum:
·         Excellent Relationship Management
·         Proposal Development
·         Process Management
·         Negotiation
·         Flexibility
·         Technical Writing
·         Marketing
·         Organization
·         Market Research
·         Financial Planning
·         CRM
·         Active Listener
A successful candidate will be expected to represent CAI in a professional manner and adopt our sales methodology.  To excel in this role, you should be an active listener, have a compelling sales personality, and a passion to chase and close new business.
Collaborate with each of our business area leaders, business development and operations team members, as well as others to achieve the following:
Business Development:
a.     Identify clients with capital budgets for pharmaceutical, biotech, and start-up projects, positioning CAI on bidders’ lists.
b.     Contacting potential clients to establish rapport and arrange meetings.
c.     Participate in key marketing strategies and business development
d.     Execute business development objectives in conjunction with the company business plan
e.     Managing organizational sales by developing a business plan that covers sales, revenue and expense controls
f.      Meeting planned sales goals
g.     Manage proposal responses to clients with support of operations, marketing, and sales operations
h.     Utilizing our CRM
i.      Increasing the value of current customers while attracting new ones
j.      Attending conferences, meetings, and industry events
k.     Volunteering where required in professional societies
a.     Planning and preparing client presentations
b.     Coordinating with marketing on lead generation
c.     Research organizations and individuals to find new opportunities using our research tools (LinkedIn Sales Navigator, Industry Reports)
d.     Planning and overseeing new marketing initiatives within your territory
e.     Supporting emerging markets by developing new relationships and improving sales
f.      Utilize and engage in CAI Social Media platforms
Relationship Management:
a.     Develop and maintain client relationships and accounts
b.     Escalating and resolving areas of concerned as raised by clients
c.     Carrying out client satisfaction surveys and reviews. Managing relationships with clients, prospects, competitors, and CAI teams
Critical Skills and Knowledge
·         5-10 years of experience in business development, ideally in the Biopharmaceutical market
·         An established professional network in the biopharmaceutical industry is required
·         A bachelor’s degree in engineering, business or related field is preferred, relevant work experience is acceptable
·         Proven experience writing, editing, and proofreading skills
·         Experience with a CRM (Salesforce is a plus)
·         Strong attention to detail
·         Professional society participation is a plus (ISPE, SMPS, PDA, Bio etc.)
·         Experience in planning and implementing sales strategies
·         Experience in customer relationship management
·         Excellent written and verbal communication skills
·         Dedication to providing great customer service
·         Ability to manage complex projects and multi-task across multiple time zones
·         Excellent organizational skills
·         Actively involved in professional social media (LinkedIn, Twitter)
·         Ability to flourish with minimal guidance, be proactive, and handle uncertainty
·         Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies and corporate professional development plans.
Working Conditions
·         Extensive computer and phone usage
·         60% - 80% travel is expected
·         Working in the western part of the United States



(Varies by Country, Below is a General Overview)

  • 100% Employee Owned
  • 24 Days PTO/5 Sick days per year + Additional Holidays depending on Country
  • Medical / Dental / Vision (In accordance with each countries’ applicable regulations)
  • Professional Development (Approximately $5,000 paid career-related, continuing education)
  • ESOP/401k – 15% Company Contribution
  • Company Paid Long-Term Disability
  • Company Paid Life Insurance
  • Company Paid Parental Leave (In accordance with each countries’ applicable regulations)
  • No Layoffs in Company History
  • Other Benefits Depending on Country