Business Development Manager - United States

United States  /  Data Center - Americas  /  Full Time

About CAI
CAI is a 100% employee-owned company established in 1996, that has grown year over year to more than 800 people worldwide. We provide building and data center commissioning, qualification, validation, start-up, project management and consulting services related to operational readiness to FDA regulated and other mission critical industries.
Meeting a Higher Standard
Our approach is simple; we put the client’s interests first, we do not stop until it is right, and we will do whatever it takes to get there.
As owners of CAI, we are committed to living our Foundational Principles, both professionally and personally:
We act with integrity
We serve each other
We serve society
We work for our future
With employee ownership, one person’s success is everyone’s success; we work diligently to accomplish team goals. We place Team Before Self, demonstrate Respect for Others, and possess a can-do attitude. That is how we have grown exponentially.
Our full-time positions offer competitive compensation and benefits which include: up to 15% retirement contribution, 24 days PTO and 5 sick days per year, health insurance at extremely low cost to employee, financial support for both internal and external professional education as well as 70% long term disability paid for by the company.
Requirements include:
Position Description:
The CAI America’s Data Center and Building Commissioning business unit is searching for an ambitious and energetic Business Development Professional to help us expand CAI’s footprint within the America’s. The goal of this position is to drive sustainable financial growth through increasing sales and forging strong relationships with clients.
You will represent CAI and will have the dedication to create and apply an effective sales strategy with our vertical market leaders, regional team leaders, and our marketing team. This position reports directly to the America’s Data Center Commissioning Director of Operations.
A qualified candidate will have a full understanding of the current data center climate within the United States and outlying geographies. This position entails setting strategic goals, meeting project deadlines, collaborating with internal team to develop knowledge of our services, developing proposals, organizing complex solutions to client challenges, technical writing skills, creative thinking, and a strong work ethic. This position is expected to work under deadlines and handle varying workloads while working remotely.
Candidate should demonstrate the following skills at a minimum:
Excellent Relationship Management
Proposal Development
Process Management
Technical Writing
Market Research
Financial Planning
Active Listener
A successful candidate will be expected to represent CAI in a professional manner and adopt our sales methodology. To excel in this role, you should be an active listener, have a compelling sales personality, and a passion to chase and close new business.
Collaborate with the global data center commissioning team, sales, marketing, and operations team members, as well as others to achieve the following:
Business Development:
Identify clients with capital plans and budgets for data center greenfield, retro-fit and expansion projects, positioning CAI on bidders’ lists.
Contacting potential clients to establish rapport and arrange meetings.
Participate in key marketing strategies and business development
Execute business development objectives in conjunction with the company business plan
Managing organizational sales by developing a business plan that covers sales, revenue and expense controls
Meeting planned sales goals
Manage proposal responses to clients with support of operations, marketing, and sales operations
Utilizing our CRM
Increasing the value of current customers while attracting new ones
Attending conferences, meetings, and industry events
Volunteering where required in professional societies
Planning and preparing client presentations
Coordinating with marketing on lead generation
Research organizations and individuals to find new opportunities using our research tools (LinkedIn Sales Navigator, Industry Reports)
Planning and overseeing new marketing initiatives within your territory
Supporting emerging markets by developing new relationships and improving sales
Utilize and engage in CAI Social Media platforms
Relationship Management:
Develop and maintain client relationships and accounts
Escalating and resolving areas of concerned as raised by clients
Carrying out client satisfaction surveys and reviews.
Managing relationships with clients, prospects, competitors, and CAI teams
Position Requirements:
5-10 years of experience in business development, ideally in the data center and/ or mission critical market
An established professional network in the data center and/ or mission critical industry is required
A bachelor’s degree in engineering, business or related field is preferred, relevant work experience is acceptable
Proven experience writing, editing, and proofreading skills
Experience with a CRM (Salesforce is a plus)
Strong attention to detail
Professional society participation is a plus (7x24, AFCOM,, Data Center World)
Experience in planning and implementing sales strategies
Experience in customer relationship management
Excellent written and verbal communication skills
Dedication to providing great customer service
Ability to manage complex projects and multi-task across multiple time zones
Excellent organizational skills
Actively involved in professional social media (LinkedIn, Twitter, etc.)
Ability to flourish with minimal guidance, be proactive, and handle uncertainty
Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies and corporate professional development plans.
Other Requirements:
Excellent oral and written English is required
Extensive computer and phone usage to be expected
Able to travel domestically and internationally if required
Able to work in the US without sponsorship now or anytime in the future
Must have been vaccinated or willing to be vaccinated for COVID-19 prior to starting employment



(Varies by Country, Below is a General Overview)

  • 100% Employee Owned
  • 24 Days PTO/5 Sick days per year + Additional Holidays depending on Country
  • Medical / Dental / Vision (In accordance with each countries’ applicable regulations)
  • Professional Development (Approximately $5,000 paid career-related, continuing education)
  • ESOP/401k – 15% Company Contribution
  • Company Paid Long-Term Disability
  • Company Paid Life Insurance
  • Company Paid Parental Leave (In accordance with each countries’ applicable regulations)
  • Other Benefits Depending on Country